Privacy Policy
How we collect, use, and protect your personal information
Last updated: October 21, 2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Book our chauffeur services
- Contact us for inquiries
- Subscribe to our newsletter
- Use our website
This may include your name, email address, phone number, pickup and drop-off locations, payment information, and any special requirements or preferences.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our chauffeur services
- Process bookings and payments
- Communicate with you about your bookings
- Send you service updates and promotional materials (with your consent)
- Ensure the safety and security of our services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With our chauffeurs to provide the requested services
- With payment processors to handle transactions
- With service providers who assist us in operating our business
- When required by law or to protect our rights
- With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking information is typically retained for 7 years for accounting and legal purposes.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
- Withdraw consent (where applicable)
7. Cookies
Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser preferences. Some features of our website may not function properly if cookies are disabled.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: